Manager Performance Management

01/26/2017 8:44 AM | Anonymous

American University

Position Summary 

The manager works in collaboration with leadership and staff across departments and schools to identify key areas for business and organizational improvement for operational efficiency and effectiveness to achieve university goals. The manager will design, develop and implement project plans to address identified areas of improvement to the performance management program and its related processes, training and communications. The role meets regularly with department heads, deans and staff to provide guidance, provide training and collect feedback to continually propose and implement changes to our everyday approach to performance management. Additionally, the manager may manage a portfolio of additional projects related to the Talent Development team goals and AU Strategic Plan.

Organizational Characteristics 

Reports to the Sr Director Talent Management

Principal Accountabilities 

ADA "Essential" Functions: 

1.     (40% of time) Manage Performance Management Program

Manage the performance management program for staff, including program design, policy development, communication, training and other strategies to increase the usage rate and level of competence with the program.   Act as point person for the program, field questions, provide guidance to leaders and HR colleagues. Meet with departments and leaders to train and educate staff on how to support performance management. Propose and develop program communications and timelines for communications. Regularly assess program, research best practices and proactively present program metrics and suggestions for improvements.

 2.     (30% of time) Design and facilitate training programs for performance management 

Design and facilitate training courses to support the performance management program for staff, managers and faculty supervisors. Lead the delivery of end-user training for all performance modules in the integrated talent management system in a variety of formats including virtual and classroom training.

Oversee campus-wide training on use of PMP processes, including specific training for managers and their role in developing others on their teams. Design and deliver training, facilitation, or other interventions for intact teams and departments.

3.      (20% of time) Manage the online performance management system.

Oversee design and usage of AsuccessfulU performance modules (Goals, Performance forms, 360 Assessment) to support the performance management system. Act as subject matter expert on configuration options and design to meet objectives of the program. Test system configurations and make recommendations for improvements and changes.

 4.     (10% of time)

Collaborate with Talent Management team on completion of all departmental activities in areas identified as priorities by the Senior Director and the AU Strategic Plan.

Minimum Qualifications

Education: MA/MS in HR, OD, Industrial/Organizational Psychology or related field.

Experience: At least -7 years’ experience in training and organization development, including training of upper level leadership courses, ability to facilitate problem-solving meetings to resolution, overseeing successful talent management initiatives, and providing impactful organizational development interventions. Preference for candidates with I/O consultancy experience.

Skills: Change management, adult learning, performance management, training design, facilitation, project management, organization development, and coaching.

Successful completion of a pre-employment background check is required.

How to Apply

Interested candidates should complete an application here: https://jobs.american.edu/JobPosting.aspx?JPID=6252


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